Customer experience. Consistent branding. Business automatioin.
We help your business grow by improving customer experiences, building consistent branding, and automating tasks. Strengthen your customer relationships and simplify operations for lasting success.
Customer experience
We focus on your customers by creating strategies that meet their needs and align with your business goals. This builds trust and loyalty, leading to happier customers and a thriving business. By understanding what your customers value, we ensure every experience supports your objectives and leaves a positive impression.
Brand strategy
Create a strategic and memorable brand that builds trust and loyalty, making your business stand out from the competition.
Task automation
We build systems to take care of your repetitive tasks, allowing you to concentrate on growing your business and satisfying your customers.
With over 10 years of experience in design, sales, marketing, and user experience, we have the expertise to help your business succeed.
Fortune 500 experience
We specialize in enhancing customer experiences, building consistent branding, and automating tasks, with proven success at Fortune 500 companies. Now, we’re bringing that expertise to help your business achieve lasting success.
Customer-centric focus
Our approach centers around customer-centric design, blending deep insights into customer behavior with strategic design and development. Every solution we create is tailored to meet real customer needs, driving both engagement and satisfaction while aligning with your business goals.
Ready for a change?
Get started with 3 easy steps
1
Schedule a consultation
Contact us to book a free consultation where we’ll discuss your business needs and goals.
2
Get a tailored strategy
We’ll develop a personalized plan focused on improving your customer experience, branding, and automation.
3
Implement and grow
With our expert guidance, we’ll help you implement the strategy and watch your business thrive.
At Beetle & Frog, we’re more than designers—we create meaningful customer experiences. With expertise from Fortune 500 companies, we know how to deliver results. Our mission is to make exceptional customer experience, consistent branding, and automation accessible to all businesses. When you work with us, you get a partner dedicated to your success.
OUR VALUES
What sets us apart?
Empowerment
We help your business grow with smart website improvements, engaging marketing, and hands-on support.
Collaboration
Your vision, our expertise. We partner with you to make your business unforgettable.
Customer-centric
From the first click to the last interaction, we focus on your customers every step of the way.
Integrity
Trust is the foundation. We uphold the highest standards of integrity in our work and partnerships.
Innovation
Embrace the future with us. We bring fresh solutions to create lasting user experiences.
Customer success
Your success is our priority. Let’s create experiences that keep your customers happy and help your business grow.
Need Help?
Frequenly asked questions
Why is customer experience important for local businesses?
Customer experience directly impacts how clients perceive your business. Positive experiences build trust, loyalty, and referrals, while negative experiences can drive potential customers away. Ensuring a seamless, delightful experience increases customer satisfaction and long-term success.
How does user experience (UX) contribute to better customer experiences?
User experience focuses on making interactions intuitive, enjoyable, and efficient. In the context of local service businesses, a well-designed website, easy appointment scheduling, and clear communication enhance convenience for customers, encouraging repeat business and positive word-of-mouth.
What role does branding play in enhancing customer experience?
Branding goes beyond visuals; it shapes how customers perceive your business. Consistent branding across touchpoints builds recognition and trust. A cohesive brand identity assures customers of the quality and reliability of your services, creating a positive and memorable experience.
How can automation improve customer experience for my business?
Automation streamlines processes, reducing manual errors and delays. Automated appointment reminders, follow-ups, and personalized offers enhance engagement and customer satisfaction. This efficiency ensures that clients receive timely and relevant information, boosting their overall experience.
Can automation really help scale a Business?
Absolutely. Automation simplifies repetitive tasks, allowing you to focus on delivering exceptional services. As your business grows, automation ensures consistent customer interactions, smooth appointment scheduling, and efficient communication. This scalability maintains customer satisfaction during expansion.